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Digital Skipper is headquartered in Lidingö.
If you have any questions about products, orders, deliveries or returns, please contact us:
Email: [email protected]
Phone: +46 8 124 423 20
We strive to respond to all inquiries as soon as possible during regular business hours.
For faster processing, always specify:
Once you have completed your order, an order confirmation will be sent to your email address.
In the confirmation you will find information about products, prices and delivery details.
We reserve the right to:
Our normal delivery times are:
For custom-made items, we will return with a confirmed delivery time after the order has been placed.
Orders placed on weekends will be shipped the next business day at the earliest.
Delivery times are preliminary and may be affected by circumstances beyond our control, such as supplier delays or transportation disruptions.
All prices are stated in SEK and include 25% VAT as standard when delivered within Sweden.
Prices can be displayed on the website:
The selected display only affects the presentation - the final price is determined at checkout before the purchase is made.
When delivering outside Sweden, VAT may be handled according to applicable regulations depending on the country of delivery. Any customs duties and local taxes are paid by the customer.
We reserve the right to:
We sell to customers in:
We reserve the right to cancel orders to countries or locations where delivery is not possible at reasonable prices.
For deliveries outside Sweden:
Business customers within the EU can shop without VAT if a valid and verifiable VAT number is provided at checkout.
If you have an approved VAT number, reverse charge applies, which means that:
We reserve the right to:
Invoice text for reverse charge:
“Reverse charge – VAT to be accounted for by the recipient”
When purchasing as a private individual, you have a 14-day right of withdrawal from the received product. The right of withdrawal does not apply to purchases as a company.
You must notify us before the withdrawal period has expired.
Returns will only be accepted after approval from us. Returns sent without approval may be refused or a handling fee may be charged.
After an approved return, the following applies:
We are entitled to make a deduction for depreciation if the product:
The right of withdrawal does not apply to:
Uncollected packages will be charged, regardless of the reason for the package not being collected:
For shipments over 20 kg, additional shipping costs will apply.
The fee will be deducted from the refund.
In the event of a defective product, the Consumer Sales Act applies.
A complaint must be made as soon as the error is discovered.
Return of defective product requires approval.
If a complaint is approved, we are responsible for:
Refunds will be made after the return has been received and approved.
Refunds are made via the same payment method used for the purchase unless otherwise agreed.
Purchases are covered by PriceRunner Purchase Guarantee up to SEK 50,000 according to their terms and conditions.
We are not responsible for indirect damages or financial losses.
We are not responsible for events beyond our control (force majeure).
We reserve the right to:
We use cookies to improve the user experience.
We process personal data in accordance with GDPR.
Data is used for:
The terms and conditions may be updated and are effective from publication.
Disputes are handled according to Swedish law.
Customers can contact ARN.