Managed Service - Cerbo GX (price per year)

  • 191.04 GBP
Lowest price at PriceRunner

Discover a new level of carefree performance with our Managed Service for Cerbo GX. With a focus on continuous monitoring and proactive support.

Share
Article number: MS1001
Manufacturer: Digital Skipper

Discover a new level of carefree performance with our Managed Service for Cerbo GX. Focused on continuous monitoring and proactive support for your Victron Energy installation, this agreement spans 1 year from the date of purchase and includes a comprehensive series of measures to ensure your installation is always in top condition. From the initial phase of installation and setup to monthly maintenance efforts and alarm monitoring, our service is your guarantee of security and smooth operation.


Initial phase

  • Installation and establishment of the service
  • Review of the existing installation
  • Phone or Teams walkthrough for any changes and alarm configuration

Monthly maintenance

  • Proactive review of the installation
  • Suggestions for improvements
  • Software version updates
  • Information on any news

Monitoring and management of alarms

  • Monitoring is performed on weekdays, excluding holidays, between 08:00 and 17:00
  • Incoming alarms are normally handled within 4 working hours
  • Escalation via phone and/or email if necessary